Sylvia Wörner
Master of Public and Business Communication
Career
Practical and managerial position in Marketing and Communication in
companies such as Microsoft, 3Com and Compaq.
Further training in psychological organisation consulting, transaction analysis, Gestalt therapy and systemic consulting.
Freelance management trainer, consultant and coach since 1996.
Focus
Executive manager development – self-management, structure of leadership relations, decision and communication competence, change management
Personality development
Communication – complaint management, customer services and customer retention
Self-management and stress management
Coaching for individuals and teams
Supervision
Approach
Meeting people in consulting situations always means initiating change processes and supporting them. To do this I respect their development path to date and their limitations, while encouraging them to discover themselves and to experiment with something new, because getting to know oneself and understanding the meaning of one's behaviour is a prerequisite for sustainable effective change.
To me it is particularly important to support people individually and with a view to their position and goals within a company, rather than to offer patent remedies or techniques for „correct“ behaviour.
Expertise
Familiarity with extremely different roles – as a staff member, project leader, manager and freelancer.
Experience with very personal change processes in the private and corporate environment allow me to create a trusting atmosphere in consulting situations for people to get to know themselves and gain new insights.
Thorough training in a variety of psychological schools and situative use of a variety of methods and techniques.
Personal
I live in Dießen am Ammersee and revel in the beautiful surroundings and the proximity to Munich. I most enjoy spending time with my family, and trying out and discovering something new...